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Support

Contact Konvert

Pick the address that matches your topic. We read every message and reply as capacity allows — usually faster when you include the details below.

Last updated: 2026-08-03

Email

How to contact support

For tool problems, browser issues, missing formats, or product questions, email support@konvert.in.

Include: the tool URL (for example /jpg-to-png), your browser and device, what you tried, and what you expected versus what happened.

Do not attach private or sensitive files unless we ask. For on-device tools we usually cannot inspect your original file on our servers because it was never uploaded.

Privacy requests

For privacy questions or data requests, email privacy@konvert.in.

The Privacy Policy explains what we process, how on-device tools handle files, and when anything is retained.

Legal and DMCA

Copyright complaints follow the process on the DMCA page. Send notices to dmca@konvert.in.

Questions about the Terms of Use or Disclaimer: legal@konvert.in.

What to expect

We aim to acknowledge legitimate requests. Response times vary with volume.

We may ask for more information before we can help. We will not ask you to email passwords or payment details.